Auto Repair in Poway

Excellent customer care, and diagnostic service.

Owner was very informative and helpful. Very clear pictures accompanying explanation of issues that was texted and further explained in person for more clarification. Recommendations made sense based on pictures. Easy and quick access to lent car for the day. Thanks for all the help!

We have been going to Poway Precision automotive for many years for all our cars. They have the best customer service. Really nice to have a local business care so much for their customers!

Eric was great about communicating everything with me and letting me know exactly what was going on with my car. They also got all the work done really fast. The whole experience was pleasant and easy.

It's always a pleasure to work with Eric and The Crew at Poway's Precision Automotive! Excellent customer service & follow through. All repairs & maintenance done to our complete satisfaction and always within a timely manner. Even when we have tossed in an off the wall request.

I had previously went to another shop because of a weird light on my dash. They could not figure out what it was, so they turned it off and said it was a glitch. The next day it turned back on again and stayed on. When my maintenance light came on I decided to go elsewhere and I am so happy I did. Poway's Precision Automotive diagnosed the light and discovered it was a problem with my brake system (a rat chewed through a wire). Eric went through all my maintenance items with me over the phone and explained what each one was and if it was high priority or could wait a little while. I had a great experience here and will be coming back again!

Awesome! Eric was extremely thorough in explaining the options for my 1999 Toyota which had it failed smog. The software they use prepares a diagnostic report which includes photos of every part inspected. I worked as an auto mechanic about a million years ago so I immediately knew they weren't attempting to push anything I didn't need. They addressed every item on my check list and prioritized the repairs. It took them just one day to get the required emissions parts from L.A. and complete the repairs. My car passed smog immediately thereafter. I also told them I thought I needed rear brakes. Their inspection revealed brakes were OK. This would have been an ideal opportunity for an unscrupulous shop to state "yep, you need rear brakes," but they didn't. This is critical in an industry which is much maligned for suggesting unneeded repairs. Beware of shops that rely on promos and coupons to attract new customers. This shop is clearly based on customer loyalty, not gimmicks. The prices are extremely reasonable, and you're not paying for unnecessary upsells. What more could you ask for?