I came in for a synthetic oil change and I'm happy with the work done for it. They kindly took my coupon for an oil change and gave me the discount even though it didn't apply to synthetic changes I had to wait a little while because I didn't make an appointment but their waiting area was pleasant to sit in They didn't upsell me on anything that I didn't need. In addition to changing the oil, they noticed I needed air filter replacements. The mechanic working on my car came out and showed me them alongside the shop manager who was at the front desk. Unfortunately, I felt like I overpaid for the simple service to replace my cabin air filter in my Honda Civic. If I'm not mistaken, my invoice said I paid around $27.50 ($110/hour) in labor alone ($20 for the filter) for something I could have easily done myself in less than 5 minutes. I understand profits must be made, but I am really not happy about that. I'll replace them myself regularly from now on after teaching myself