5

I took my first bmw here when it had an alignment issue. They identified the issue as a bent tie rod but weren't sure if it was that or the entire steering rack. I went home and did my homework and ordered the part. They installed it and admitted they weren't sure and didnt try to sell me an expensive part just to make Money. My second run in with them was an overfill on oil in my M3. They drained the oil even though I overfilled it at no charge. These guys are honest and definitely have my future business.

5

Precision Auto is an honest, reliable and extremely friendly establishment. Not only are they professional, but they always take the time to explain what the problem is and how they will attempt to fix it. Dirk, the owner and Mike, a mechanic, have helped me time and again with any problem my car has had with efficiency and care. I recommend Precision to anyone who needs an auto shop they can trust and one that will treat them and their vehicle with respect. They are also very affordable. I wouldn't go anywhere else.

5

I've been bring my car to Poway Accurate Automotive for service for almost 18 months now following a recommendation from a few neighborhood shops after hearing about my Evans Tire & Service Centers nightmare and knowing how difficult it can be to find a honest mechanic let alone a reliable auto repair shop. (See "My reviews" Evans Tires posted 5/12/2015.) Since coming here, I've dealt with Brian Sparling, shop manager, the owner (sorry don't remember the name but he's also very attentive and honest) along with a few mechanics - and all of whom maintain an air of professionalism and are able to explain repairs before the work is performed on my car. More importantly, I've never once had to return my vehicle - post maintenance - because of any unresolved mechanical problems once the car was worked on. Can't say enough good things about this shop. Highly recommended if you're in need of reliable auto repair work. The staff is knowledgeable, friendly and everything is supervised and all work is reasonably priced. Business deserves 5 stars plus for being honest, competent and reliable!

5

Precision is the best even without a coupon!

5

They solved a problem that NO ONE else could! Thank you!!! I bought my used 2004 Honda Accord for a great deal because its one and only issue was that it burned through oil quickly. The previous owner mentioned that he had taken it to several shops and no one had an answer. When I brought it in to Dirk, it was burning through a full tank of oil halfway through the 3,000 mile mark. He said there was a process his mechanic had used successfully on a Toyota, and that they were happy to perform on my car. It's a fairly new and not known procedure. And guess what! It worked! Mike did a fantastic job and now my car runs great and goes through oil at a normal rate. Pricing is reasonable given they run an honest and straightforward shop, which I find to be priceless! Dirk and Mike were friendly, helpful and delivered excellent service. My car got a new lease on life and I will recommend this shop to anyone and everyone. This shop is good, fast and fair. Highly recommended!

5

I just got my smog check here and it was a great experience. My car was done in less than 20 minutes (it was Thursday morning). Service was great, courteous and friendly. I will definitely return for any repairs I may need in the future.

5

I recently moved into the area in used Yelp to locate repair shops for my work van. I liked what I read, so I called them up and the owner, Dirk answered the phone. I told him I use my van for a living and needed it back as soon as possible. He instructed me to bring it in as soon as possible and they would get it back to me right away. I was able to drop it off by 2 p.m., it was the water pump, they were to depart and headed to me by early the next morning! I highly recommend this shop.

4

Althiugh we had to wait a bit to get anyone's attention, our time at Poway's Accurate Automotive was completely worth it. My boyfriend brought his car in because he felt that his alignment was off since his steering wheel would vibrate severely at high speeds. After a few quick questions, Brian immediately told us that his tires most likely needed a balance, rather than an alignment. We got an alignment anyway, since the car did need some adjustments, but booked immediately another appointment elsewhere to get the balancing done (they don't do balancing at Accurate Automative). I loved that he was honest and would rather not have our business than waste our time. Two thumbs up for these guys!

5

I came in for a smog check. There was an ad in the paper for a $30 smog check with certificate included. I did not make an appointment, but the total time there was less than 30 minutes. The man who helped me was courteous and genuinely wanted to help out the customers take good care of their cars. I would come back.

5

I had the same experience as Bobby D....Poway Accurate Automotive was great and Edith at Poway Smog was a complete liar and totally bashed PAA so she could charge $46 instead of $30 at PAA. Brian and Team at PAA were great..fast and did a complete smog test as quoted for $30.

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